Delete your Kubo account

How to request deletion

1. Email [email protected] from the same email address used for your Kubo account.
2. Use subject line: Kubo account deletion request.
3. Include: your account email, and confirmation that you want the account and associated care data deleted.

We will verify ownership of the account, then disable/delete the account and associated personal data. You will receive a confirmation email when the request is completed.

What gets deleted

• Your login account and profile
• Child profiles you own and care logs, media, reminders, and related app data tied to that account
• Active sessions / devices for that account

App Store / Google Play subscription billing is managed by Apple or Google. Cancel any active subscription in your store account settings if you no longer want renewals.

Timing

We aim to complete verified deletion requests within 30 days. Some limited records may be retained longer only when required for legal, security, fraud prevention, or accounting obligations.

In the app

If you can still open Kubo, you may also manage account settings there. Web requests through this page are always available even without the app installed.